Contact Us
Our dedicated support team is available to assist Canadian players with any questions or concerns regarding your gaming experience. We provide multiple communication channels to ensure you receive prompt and professional assistance whenever needed.
Support Channels
Connect with our customer service representatives through various convenient methods tailored to your preferences and urgency level.
- Live chat support available 24/7 for immediate assistance
- Email support at [email protected] for detailed inquiries
- Phone support at 1-855-423-7829 during business hours
- Secure messaging through your player account dashboard
Contact Information & Response Times
| Contact Method | Availability | Response Time |
|---|---|---|
| Live Chat | 24/7 | Under 2 minutes |
| 24/7 | Within 24 hours | |
| Phone | 9 AM – 9 PM EST | Immediate |
When contacting support, please have your account information ready and provide detailed descriptions of any issues. Our team specializes in account management, payment processing, technical support, and responsible gaming assistance. All communications are handled confidentially in accordance with Canadian privacy regulations.
Last updated: January 28, 2026