How Can We Help You?

Should I download App to place order?: No, you can directly place the order through the weblink shared of the merchant’s store

What details would I require to place an order?: Your whatsapp number for communication and delivery address is all that you need

Can merchants charge me additional fee for the order?: Besides the order value merchants can add delivery charges or other charges on your order which CashBerry is not involved.

How can i place special requests on my order: You can add order instructions before placing the order

Can i see my earlier orders: Yes you can see your earlier orders from ‘My Orders’ section of the webstore link

Can i place the order upfront and pick it up myself?: Yes while placing the order choose ‘Pick Up’ as the delivery option. Skip the queue and pick it up yourself.

Is it mandatory to have whatsapp number to place order through CashBerry Stores?: Yes. CashBerry manages all the order management through whatsapp thus making it easy to receive real time updates.

Is it mandatory to have whatsapp number to place order through CashBerry Stores?: Yes. CashBerry manages all the order management through whatsapp thus making it easy to receive real time updates.

Will you provide support?: To report or for queries reach out to support@cashberryapp.com

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